IT Services

We know IT can be confusing. We know technology can be frustrating. We know you just need it to work.

For over a decade, C4 Technologies has provided timely on-call and managed care technical support as well as a full range of IT services. C4 knows that every project starts with people. Our hallmark is the human touch. We apply our small-business approach to any size project. We’ll save you time and money so that you can focus on what you do best—your business.

One point of contact…many solutions.

IT Plans

C4 BASIC

For businesses looking for on-call support, no strings, and no monthly fees. Just call us when you need us.

C4 ESSENTIAL

For companies looking for a cost-effective solution to provide critical IT functions and a preventative maintenance approach. Best for small businesses.

Our C4 Essential package includes the following core services for up to (5) desktop/laptop computers:

Computer Backup 
Computer Monitoring & Maintenance 
Inventory & Asset Management
Remote Support Plan 

C4 PREMIUM

For businesses looking for a complete IT support and backup solution and a preventative maintenance approach. Best for small to mid-sized businesses.

Our C4 Premium package includes the following core services for up to (20) desktop/laptop computers and 100GB onsite data backup:

Computer Backup 
Computer Monitoring & Maintenance 
Inventory & Asset Management 
Network Monitoring & Maintenance 
Network Report 
Remote Support Plan 
Server & Network Backup 
User Monitoring 

C4 UNLIMITED

Pricing: Based on a full technology assessment

For businesses looking for unlimited “managed care” support and a flat monthly rate, C4 Unlimited is like having a dedicated IT department at your fingertips, without the headaches or costs of managing one.

Add-on Services

DATA BACKUP SERVICES

Computer Backup
Fully automated off-site backup of user computer data.

Server & Network Backup
Fully automated on-site and supplementary redundant off-site backup of server and network data.

Business Continuity
Fully automated, real-time mirror duplication of the server. In the event of a disaster, no worries, and no downtime.

Backup Audit
Monthly audit of your legacy backup system to ensure correct files are being backed up and can be restored. Or choose our Server and Network Backup, and skip the worry that your backup system may not be working.

Email Compliant Archiving
Compliant Archiving allows your company to comply with federal email preservation regulations. Easy-to-use, professionally-managed email archiving, and email continuity solutions.

 

DESKTOP/LAPTOP SERVICES

Computer Monitoring & Maintenance
We review daily computer logs for alerts and errors so that we can proactively address issues before they become problematic.
Remote Support Plan
Supplementary to our on-site service, remote support software allows us to access your computers and mobile devices when a site visit isn’t feasible or preferred.

 

EMAIL HOSTING SERVICES

Microsoft Exchange (Email)
An Enterprise-class messaging and collaboration tool that allows you to enhance the power of Microsoft Outlook, combine it with your mobile and Web-based devices and share it with colleagues.

Blackberry Integration
All the benefits of Microsoft Exchange seamlessly integrated on your Blackberry.

Smartphone Integration
All the benefits of Microsoft Exchange seamlessly integrated on your Smartphone (non-Blackberry).

Email Compliant Archiving
Compliant Archiving allows your company to comply with federal email preservation regulations. Easy-to-use, professionally-managed email archiving, and email continuity solutions.

Message Mirror Archiving
C4’s Message Mirror solution creates a copy of every message—incoming and outgoing—in a separate folder for easy supervisor monitoring.

 

BUSINESS COLLABORATION SERVICES

Microsoft Sharepoint
With SharePoint, collaboration is made easy. Users can share documents, calendars, contacts, links, ideas and more.

CRM (Customer Relationship Mgmt)
Microsoft Dynamics CRM 4.0 workflow automation and analytics let your Sales, Marketing and Service staff easily share information and route tasks to help your business acquire and retain customers more efficiently.

OCS (Office Communication Server)
OCS 2007 gives businesses instant messaging, presence and unified communications. It integrates Outlook email, instant messaging, voice and video, all in one product. Hosted OCS 2007 is private and legally compliant.

 

EQUIPMENT LEASING SERVICES

Computer Lease
For those who don’t want the capital expense of purchasing a computer every few years, our computer lease plan is a very cost-effective way to provide new computer hardware every 3 years—all as an operational expense.

Server Lease
There are indicators that the days of the in-house server are coming to an end. If you’re not ready to move to an off-site solution but don’t want the capital expense of purchasing a new server, the C4 server lease plan is a good option.

Full Office IT Lease
For those who don’t want the capital expense of purchasing a computer every few years, our computer lease plan is a very cost-effective way to provide new computer hardware every 3 years—all within your operational budget.

 

IT STRATEGY SERVICES

CTO
Weekly review of the state of the company’s technology systems to ensure technology is in line with budgets and strategies. An annual report and meeting with senior management is provided.

 

NETWORK MANAGEMENT SERVICES

Network Monitoring & Maintenance
Proactive monitoring and preventative maintenance of all network devices including servers, switches, routers, firewalls, and web filters.

Inventory & Asset Management
Asset tracking of hardware, software, licenses, serial numbers, and media. Change tracking of software installation/un-installation and hardware modifications.

Data Guard
Block the possibility of corporate file theft by restricting ability to print and save sensitive files to flash drives and other portable devices.

Network Report
Executive report summarizing findings of any of the chosen network services (Network Monitoring & Maintenance, Inventory, Data Guard, & User Management).

 

RECYCLING (“E-CYCLING”) SERVICES

Donate
C4 Partners with the non-profit P.E.N.C.I.L.—Transforming Schools Together—providing technology equipment to public school systems. And if your hardware donation doesn’t qualify, don’t worry, we’ll recycle it.
Recycle
Be responsible without the hassle. Beginning in 2010 in NYC (and much of the country), you will be required to recycle all of your technology, at your own expense. Choose to recycle (or donate) end-of-life technology through C4—we’ll do the rest.

Compare Plans

Services Basic Essential Premium Unlimited
Access to our friendly, knowledgeable staff
Prompt, personal response to support inquires
Support for Windows/Mac/Linux OS
Computer Monitoring & Maintenance
Remote Support Plan
Computer Backup
Inventory & Asset Management
Server & Network Backup
Network Monitoring & Maintenance
User Monitoring
Network Report
Business Continuity
Backup Audit
Data Guard
Microsoft Exchange (Email)
Blackberry Integration
Smartphone Integration
Email Compliant Archiving
Message Mirror Archiving
Microsoft Sharepoint
CRM (Customer Relationship Mgmt)
OCS (Office Communication Server)
CTO
Computer Lease
Server Lease
Full Office IT Lease
Donate
Recycle