We know IT can be confusing. We know technology can be frustrating. We know you just need it to work.
For over a decade, C4 Technologies has provided timely on-call and managed care technical support as well as a full range of IT services. C4 knows that every project starts with people. Our hallmark is the human touch. We apply our small-business approach to any size project. We’ll save you time and money so that you can focus on what you do best—your business.
One point of contact…many solutions.
IT Plans
C4 BASIC
For businesses looking for on-call support, no strings, and no monthly fees. Just call us when you need us.
C4 ESSENTIAL
For companies looking for a cost-effective solution to provide critical IT functions and a preventative maintenance approach. Best for small businesses.
Our C4 Essential package includes the following core services for up to (5) desktop/laptop computers:
Computer Backup
Computer Monitoring & Maintenance
Inventory & Asset Management
Remote Support Plan
C4 PREMIUM
For businesses looking for a complete IT support and backup solution and a preventative maintenance approach. Best for small to mid-sized businesses.
Our C4 Premium package includes the following core services for up to (20) desktop/laptop computers and 100GB onsite data backup:
Computer Backup
Computer Monitoring & Maintenance
Inventory & Asset Management
Network Monitoring & Maintenance
Network Report
Remote Support Plan
Server & Network Backup
User Monitoring
C4 UNLIMITED
Pricing: Based on a full technology assessment
For businesses looking for unlimited “managed care” support and a flat monthly rate, C4 Unlimited is like having a dedicated IT department at your fingertips, without the headaches or costs of managing one.
Add-on Services
DATA BACKUP SERVICES
Computer Backup
Fully automated off-site backup of user computer data.
Server & Network Backup
Fully automated on-site and supplementary redundant off-site backup of server and network data.
Business Continuity
Fully automated, real-time mirror duplication of the server. In the event of a disaster, no worries, and no downtime.
Backup Audit
Monthly audit of your legacy backup system to ensure correct files are being backed up and can be restored. Or choose our Server and Network Backup, and skip the worry that your backup system may not be working.
Email Compliant Archiving
Compliant Archiving allows your company to comply with federal email preservation regulations. Easy-to-use, professionally-managed email archiving, and email continuity solutions.
DESKTOP/LAPTOP SERVICES
Computer Monitoring & Maintenance
We review daily computer logs for alerts and errors so that we can proactively address issues before they become problematic.
Remote Support Plan
Supplementary to our on-site service, remote support software allows us to access your computers and mobile devices when a site visit isn’t feasible or preferred.
EMAIL HOSTING SERVICES
Microsoft Exchange (Email)
An Enterprise-class messaging and collaboration tool that allows you to enhance the power of Microsoft Outlook, combine it with your mobile and Web-based devices and share it with colleagues.
Blackberry Integration
All the benefits of Microsoft Exchange seamlessly integrated on your Blackberry.
Smartphone Integration
All the benefits of Microsoft Exchange seamlessly integrated on your Smartphone (non-Blackberry).
Email Compliant Archiving
Compliant Archiving allows your company to comply with federal email preservation regulations. Easy-to-use, professionally-managed email archiving, and email continuity solutions.
Message Mirror Archiving
C4’s Message Mirror solution creates a copy of every message—incoming and outgoing—in a separate folder for easy supervisor monitoring.
BUSINESS COLLABORATION SERVICES
Microsoft Sharepoint
With SharePoint, collaboration is made easy. Users can share documents, calendars, contacts, links, ideas and more.
CRM (Customer Relationship Mgmt)
Microsoft Dynamics CRM 4.0 workflow automation and analytics let your Sales, Marketing and Service staff easily share information and route tasks to help your business acquire and retain customers more efficiently.
OCS (Office Communication Server)
OCS 2007 gives businesses instant messaging, presence and unified communications. It integrates Outlook email, instant messaging, voice and video, all in one product. Hosted OCS 2007 is private and legally compliant.
EQUIPMENT LEASING SERVICES
Computer Lease
For those who don’t want the capital expense of purchasing a computer every few years, our computer lease plan is a very cost-effective way to provide new computer hardware every 3 years—all as an operational expense.
Server Lease
There are indicators that the days of the in-house server are coming to an end. If you’re not ready to move to an off-site solution but don’t want the capital expense of purchasing a new server, the C4 server lease plan is a good option.
Full Office IT Lease
For those who don’t want the capital expense of purchasing a computer every few years, our computer lease plan is a very cost-effective way to provide new computer hardware every 3 years—all within your operational budget.
IT STRATEGY SERVICES
CTO
Weekly review of the state of the company’s technology systems to ensure technology is in line with budgets and strategies. An annual report and meeting with senior management is provided.
NETWORK MANAGEMENT SERVICES
Network Monitoring & Maintenance
Proactive monitoring and preventative maintenance of all network devices including servers, switches, routers, firewalls, and web filters.
Inventory & Asset Management
Asset tracking of hardware, software, licenses, serial numbers, and media. Change tracking of software installation/un-installation and hardware modifications.
Data Guard
Block the possibility of corporate file theft by restricting ability to print and save sensitive files to flash drives and other portable devices.
Network Report
Executive report summarizing findings of any of the chosen network services (Network Monitoring & Maintenance, Inventory, Data Guard, & User Management).
RECYCLING (“E-CYCLING”) SERVICES
Donate
C4 Partners with the non-profit P.E.N.C.I.L.—Transforming Schools Together—providing technology equipment to public school systems. And if your hardware donation doesn’t qualify, don’t worry, we’ll recycle it.
Recycle
Be responsible without the hassle. Beginning in 2010 in NYC (and much of the country), you will be required to recycle all of your technology, at your own expense. Choose to recycle (or donate) end-of-life technology through C4—we’ll do the rest.
C4 BASIC
C4 ESSENTIAL
C4 PREMIUM
C4 UNLIMITED
DESKTOP/LAPTOP SERVICES
EMAIL HOSTING SERVICES
BUSINESS COLLABORATION SERVICES
EQUIPMENT LEASING SERVICES
IT STRATEGY SERVICES
NETWORK MANAGEMENT SERVICES
RECYCLING (“E-CYCLING”) SERVICES
